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[QUESTIONS] FAQs + Online Streaming-related Question thread


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#21 beatrooot

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Posted 12 October 2014 - 10:09 AM

About the app., do i need to install melon or genie on my phone? can i buy coupon and do the streaming through melon's website??

i tried to download the apk file, but i can't

 

When buying a coupon, you would need to install the app on your phone. But once you have a coupon, you can stream through melon's website straight away :)


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#22 minwoolover

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Posted 13 October 2014 - 10:34 PM

i use PC.. so i don't how to download and streaming.. can u help me?



#23 beatrooot

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Posted 13 October 2014 - 10:44 PM

i use PC.. so i don't how to download and streaming.. can u help me?

 

Sadly, you'd have to use an iphone/ipod/ipad to buy the streaming coupon. After you've bought that though, you can start streaming using the computer. 

 

you can ask a friend who uses an ios device to ask you a coupon :)


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#24 Velisha

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Posted 15 October 2014 - 09:11 PM

Questions: (be aware that I am clueless about MelOn hangul website, ok?)

 

I saw a gift button on my MelOn app, does it mean we can giveaway WITCH for someone else who have MelOn ID & MelOn app in their gadget, so they don't have to buy for themselves? or does it only work for MP3 download, but not streaming? 

 

Do you know how MelOn chart works? Seems weird that other older songs stay in the chart while newer songs that we stream a lot doesn't even make it to the top 100

 

Thanks


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#25 beatrooot

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Posted 15 October 2014 - 09:31 PM

Questions: (be aware that I am clueless about MelOn hangul website, ok?)

 

I saw a gift button on my MelOn app, does it mean we can giveaway WITCH for someone else who have MelOn ID & MelOn app in their gadget, so they don't have to buy for themselves? or does it only work for MP3 download, but not streaming? 

 

Do you know how MelOn chart works? Seems weird that other older songs stay in the chart while newer songs that we stream a lot doesn't even make it to the top 100

 

Thanks

 

Yes, there is a gift button in melon but you have to pay (WITCH is 600 won) and you have to have a korean phone number. So yeah, we can't do that.

 

With the melon charts.. I seriously have no idea how it works. All i know is that they count: 40% streaming and 60% downloads.  ;~~~~; 


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#26 Hyunji

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Posted 11 November 2014 - 02:02 PM

Question:

Why melon keep saying
Apple Store에 등록된 상품이 없습니다.

What should i do?

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#27 beatrooot

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Posted 11 November 2014 - 02:12 PM

Question:

Why melon keep saying
Apple Store에 등록된 상품이 없습니다.

What should i do?

 

 

Hmmmm.. did this appear while you were buying the coupon? Maybe keep your apple id settings to Korea when buying the coupon?? 


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#28 YoungKwang4ever

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Posted 25 February 2015 - 07:24 PM

I've problem in redeeming the card. It says my itune card only works on US Store. :3 what should I do?

#29 beatrooot

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Posted 25 February 2015 - 10:21 PM

I've problem in redeeming the card. It says my itune card only works on US Store. :3 what should I do?


Yep that's normal :)

What you need to do is, change your country from Korea to US and yu should be able to redeem the card and buy the coupon too :)

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#30 Hyunji

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Posted 06 March 2015 - 08:01 PM

I can't download genie apk anymore. is there any other option?


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